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  • What is ADEP?
    ADEP (Assistance Dogs Empowering People) is a not-for-profit charity that empowers people with disabilities by providing professional assistance dog partnerships free of charge.
  • What is ADEP’s mission and vision?
    Mission: To empower people with disabilities by enhancing independence, confidence, and community connection through assistance dogs. Vision: A world where every person has the support they need to live more independently and inclusively with the help of assistance dogs.
  • What are ADEP’s core values?
    Compassion, Partnership, Integrity, Empowerment, and Community.
  • Are ADEP’s dogs free?
    Yes. Thanks to donors and community support, ADEP places assistance dogs at no cost to the individual. While ADEP provides the dog, training, and placement free of charge, the ongoing care and maintenance of the dog is the client’s responsibility. This includes food, veterinary visits, grooming, toys, bedding, and other daily expenses.
  • Who can apply for an assistance dog?
    People living with disabilities who would benefit from a trained assistance dog to improve independence, daily functioning, and social participation.
  • How are clients selected?
    Clients are selected from our waitlist based on the best match between the dog’s personality, lifestyle, and location—not on a “first come, first served” basis.
  • How are clients assessed?
    Assessment happens in several stages: Phone interviews A supporting medical letter Home visit to check the living environment Standardized assessments to measure the client’s ability to meet a dog’s basic needs and cognitive capacity, identifying what supports may be required.
  • Are ADEP’s dogs free?
    Yes. Thanks to donors and community support, ADEP places assistance dogs at no cost to the individual. While ADEP provides the dog, training, and placement free of charge, the ongoing care and maintenance of the dog is the client’s responsibility. This includes food, veterinary visits, grooming, toys, bedding, and other daily expenses.
  • What is team training?
    Training varies between 2 weeks and 1 month: Week 1: Full-time, hands-on and classroom lessons covering dog handling, welfare, and cues. Includes daily assessments. Remaining weeks: Community-based training tailored to the client’s needs (work, school, shopping, parks). At the end, a final assessment ensures both client and dog are ready for public access and daily life together.
  • What follow-up support is provided?
    Weekly follow-up during the first month Monthly follow-up for the next 6 months Annual follow-up after that
  • What happens when a dog gets older?
    During yearly follow-ups, trainers assess the dog’s workload. When it’s time to retire, the client may choose to keep their dog as a pet, or the dog will be rehomed in a loving pet environment.
  • Are ADEP’s dogs free?
    Yes. Thanks to donors and community support, ADEP places assistance dogs at no cost to the individual. While ADEP provides the dog, training, and placement free of charge, the ongoing care and maintenance of the dog is the client’s responsibility. This includes food, veterinary visits, grooming, toys, bedding, and other daily expenses.
  • Is my donation tax-deductible?
    Yes. ADEP has Deductible Gift Recipient (DGR) status, meaning all donations over $2 are tax-deductible in Australia.
  • How are donations used?
    Every donation supports the training, care, and placement of assistance dogs, as well as community education and support programs.
  • How else can I help?
    You can support ADEP by volunteering or raising awareness about assistance dogs and disability inclusion.
  • How is ADEP structured?
    ADEP is a registered Australian not-for-profit company (Pty Ltd) and charity under the ACNC. It is governed by a volunteer Board of Directors.
  • Does ADEP publish reports?
    Yes. Annual reports and audited financial statements are published to ensure transparency and accountability.
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